I am standing at American airlines counter in McAllen, Tx watching for a lodge voucher 3 hrs right after landing from Flight 5783 which was redirected as a result of undesirable weather around Queretaro.
Great afternoon This can be my 2nd encounter with AA. Precisely the same time last I went thru precisely the same circumstance with my luggage.
When I arrived within the airport I requested both of those at the ticket counter, once we checked our baggage, and from the Admirals Club to validate that we were in Organization Course. Both of those periods I was instructed we ended up in Business enterprise. My Boarding Pass showed seats 16A and 16B, as this is only one row driving Business, I did not know right up until I boarded that we were being truly in Coach.
I am stuck in LA, mainly because my AA FLIGHT 1927 on February 3rd was cancelled! I am very dissatisfied!!! I was not presented a definitive response as to why my flight was cancelled.
the AA particular person for the AA terminal being extremely snide, when actually I'd carried out everything in my Command to obtain towards the aircraft inside of a well timed trend.
In the event you took some time to rent certified folks to operate for your personal Airways then Possibly you wouldn’t be inside the monetary wherewithal that you’re enduring. Maybe you wouldn’t must continually oversell your seats to ensure travellers boycott your airline and use other a lot more reliable and responsible providers for example Southwest or United.
I a short while ago flew to Fort Lauderdale on February 18, 2016 on The ten am flight from Philadelphia. Among the stewardesses was a lady named Kim who had been a stewardess for many years on American. I used to be traveling with my daughter and her four thirty day period old infant and experienced numerous keep on baggage as well as a bag for your pumping and nursing bottles. Kim was great, these kinds of an awesome help with a lot of things through our excursion such as although not limited to acquiring over the flight, getting the baggage into your overhead compartments, finding us goods we needed throughout the flight and receiving out of your flight with our bags.
all to often, administration is contacted when factors go wrong…it's not a type of letters…..i am making contact with american airlines consumer service due to a beautiful flight attendant named MARITA LORDI (FA #nine
My flight was really nice. I'd an Loss of life in my loved ones and return property on Thursday morning. So with which i known as shopper service and request if I could get an flight back again two days early. I had been told that it will Price tag me 600 in excess of my first return ticket.
My husband And that i not long ago took a trip into the Virgin Islands and returned on three/eleven/13. Our Flight house on American Eagle flight 4891 was delayed for acquire-off from St Thomas to San Juan. We were imagined to capture a connecting flight, American Airlines flight 1454 from San Juan to JFK in Ny after a two hour layover. We had been reassured in St. Thomas that we might make our link and that the plane would watch for the connecting passengers. Once we arrived in San Juan we learned our flight had by now taken off. In trying to take care of this we were scolded for visiting the Erroneous counter (We had been sent by an American Eagle personnel to the American ticket counter). Incredibly nevertheless, Despite the fact that we had fully commited that “faux pas,†he was in the position to print a Jet Blue ticket from his American terminal! Fortunately we had been eventually on our strategy to our desired destination – JFK in The big apple. Once we asked about our baggage the American agent in San Juan wasn’t positive what to tell us. He claimed they'd in all probability missed the flight to JFK likewise but to check when we arrived there. As we envisioned, our bags did not observe us to Ny so we submitted a declare and had been sent on our way again to Lisbon, CT 3 several hours far from Big apple. The following early morning, on 3/11/13, we named American Airlines about our luggage and that’s wherever the runaround began. We had been originally informed that our luggage Ought to have produced it to JFK that early morning but they may not tell.
I booked a visit to Cabo,Mx.with AA vacations.Within the returned trip we had been booked with USAir.the flight was cancelled mainly because in accordance with the agent there was no airplane to fly us again to Monterey.We experienced to invest
You will find there's middle aged African American girl with a short hair Lower and Eyeglasses at your Philadelphia Airport spot who refused to provide me her entire name Once i requested it as a result of her despicable Angle. She last but not least instructed me her title was “D†and hid her name badge as she mentioned this. “D†isn't going to have earned a work in client service and especially not with your first-class sign in location where by I encountered her. As I rushed past the prolonged TSA line to your self service ticketing counter with only 40 minutes right up until my flight departed I had been pleased to find out there was a cost-free kiosk. I began to retrieve my reservation and halfway by this process “D†walked approximately me and reported “This can be for first-class passengers only†I appeared up with the monitor confused for the reason that there wasn’t any indication or indicator which the kiosks were top notch kiosks and Moreover I wondered how “D†understood I was or was not top notch and why she would make these types of an assumption. I replied “Excuse me?†“D†condescendingly stated “These kiosks are for top notch passengers onlyâ€.
I've produced three tries to Speak to buyer service through email messages pertaining to a current international flight through which I had problems with not only the preferred seats that I didn't obtain, even so the Awful shopper service during which my sister and I gained. She was discriminated from for currently being to massive to get served food items because the tray couldn’t appear down so the flight attendant reported he couldn’t feed her. Whilst there were open seats, and we might have been better accommodated, as a substitute we ended up set near the Home windows and trapped there with infants.
I thought there to become a policy for overweight people today. I was up against the window the whole trip.I paid view publisher site for my seat but as it turned out I really didn’t have one. Together with the Outdated Piedmont still traveling thinking American would do improved, not happy throughout.